Customer support can be one of the most time-consuming functions for a business. Your customers are trying to access your web site, but either something doesn't work the way they expect, or they don't understand a process.

Besides,since the service is email and web-based, customers can submit questions via online forms 24 hours a day, seven days a week.
Selecting iKode helpdesk x is a great way to improve the customer service of your organization. Today when your customer has a problem with the service or product they receive from you, they want a resolution quickly. Having the ability to quickly track these issues is very important.